Terms and Conditions
Last updated: November 11, 2026
These Terms and Conditions (the “Terms”) govern your use of this website (the “Site”), your engagement of Renteria’s Tax Service (“we”, “us”, “our”) for tax preparation, payroll, notary public or life insurance services, and your enrollment in our text messaging program. By using the Site, submitting a form, or engaging us for services, you agree to these Terms.
Our services
We provide tax return preparation, payroll services, notary public services and life insurance referrals. Our work depends on the accuracy and completeness of the information and documents you give us. You are responsible for reviewing any return, filing or document we prepare before it is signed or submitted, and for retaining copies of your records.
Nothing on this Site is legal advice, and information published here is general in nature and may not apply to your circumstances. Notary services are limited to the acts a California notary public is authorized to perform; we do not draft, select or explain legal documents.
Appointments, fees and payment
Fees shown on the Site are starting prices and may change depending on the complexity of your return or service. We will confirm the fee that applies to your engagement before work begins. Payment is due as agreed at the time of service. Refunds are handled under our Refund Policy.
SMS and text messaging terms
This section applies to the text messaging program operated by Renteria’s Tax Service.
Program description
Renteria’s Tax Service sends text messages to customers and prospective customers who have opted in. Messages may include appointment confirmations and reminders, requests for missing documents, status updates on your tax return, payroll or notary service, billing and account notices, replies to enquiries you send us. We do not send marketing or promotional text messages.
How you opt in
You may opt in to receive text messages by:
- giving us your mobile number and your consent in writing or verbally in our office or during a phone call (for example, when our receptionist asks whether we may text you appointment reminders and updates); or
- sending us a text message first at our text line, (831) 480-9390.
Consent to receive text messages is not a condition of purchasing any goods or services. You may engage us for any service without agreeing to receive text messages.
By opting in you confirm that you are at least 18 years old, that you are the subscriber of — or the customary user authorized to consent for — the mobile number you provide, and that it is a United States mobile number. Please tell us promptly if your mobile number changes or is reassigned.
Message frequency
Message frequency varies. You will generally receive messages only in connection with an active enquiry, appointment or engagement, and you may receive more messages during tax filing season.
Cost
Message and data rates may apply. Any such charges are billed by, and payable to, your mobile service provider. We do not charge you for the messages themselves.
How to opt out (STOP)
You can cancel at any time by replying STOP to any message you receive from us. You may also reply END, CANCEL, UNSUBSCRIBE or QUIT. After you send one of these keywords we will send a single message confirming that you have been unsubscribed, and you will receive no further text messages from us unless you opt in again. You may also opt out by calling us at (831) 710-5059 or emailing josefrenteria@yahoo.com.
Opting out of text messages does not withdraw your consent to be contacted by phone or email about an active engagement, and it does not end any service agreement with us.
How to get help (HELP)
For help at any time, reply HELP to any message from us, call (831) 710-5059, or email josefrenteria@yahoo.com. Our team is available during our published business hours.
Carriers and delivery
Carriers are not liable for delayed or undelivered messages. Delivery depends on effective transmission by your mobile carrier and is not guaranteed. Supported carriers include AT&T, Verizon Wireless, T-Mobile, US Cellular, Boost Mobile, Metro by T-Mobile, Cricket, Google Fi and others; carriers may be added or removed without notice, and we are not responsible for a carrier that does not support the program.
Privacy
Your mobile number and your text messaging consent are handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third party.
Sensitive information
Text messaging is not a secure channel. Please do not send Social Security numbers, bank account details, images of tax documents or other sensitive personal information by text message. Contact us and we will arrange a secure way to deliver documents.
Email and other electronic communications
When you submit a form on this Site or email us, you consent to receive a reply by email or phone at the contact details you provide. Email is also not a secure channel; please use it with the same care described above.
Use of the Site
The content, images, text and layout of this Site are owned by Renteria’s Tax Service or used with permission, and may not be copied, reproduced or republished without our written consent. You agree not to use the Site for any unlawful purpose or in any way that interferes with its operation.
Disclaimers and limitation of liability
The Site and its content are provided “as is” without warranties of any kind, express or implied. To the fullest extent permitted by law, Renteria’s Tax Service is not liable for any indirect, incidental, special or consequential damages arising from your use of the Site or from any text or email message, including a message that is delayed, undelivered or misdirected by a carrier or messaging provider.
Changes to these Terms
We may update these Terms from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. The date at the top of this page shows when they were last revised. Your continued use of the Site or of the text messaging program after a change takes effect means you accept the revised Terms.
Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Monterey County, California.
Contact us
- Business Name Renteria's Tax Service
- Address 125 Harvest St, Salinas, California, 93901, United States
- Phone (831) 710-5059
- Email josefrenteria@yahoo.com
